Privacy Policy

1. Introduction

AI Duo ("we," "our," "us") operates an art assessment application that uses artificial intelligence to help users analyze and evaluate their artwork. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using our app, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our app.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Account information (name, email address, username)
• Profile information you choose to provide
• Contact information for customer support

2.2 Artwork and AI-Related Data

• Images of artwork you upload for assessment
• Prompts, questions, and queries you submit to our AI system
• AI-generated assessments, analyses, and feedback
• Metadata associated with your artwork (file name, size, upload date)

2.3 Automatically Collected Information

• Device information (device type, operating system, unique device identifiers)
• IP address and approximate location data
• Usage data (features accessed, time spent, session frequency)
• App performance data and crash reports

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide AI Art Assessment: To analyze your artwork using Large Language Models (LLMs) and provide insights, critiques, and evaluations
• Improve Our Services: To enhance the accuracy and quality of our AI assessments
• Personalization: To customize your experience and provide relevant recommendations
• Customer Support: To respond to your inquiries and provide technical assistance
• App Functionality: To maintain, operate, and improve our application
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Communications: To send you updates, notifications, and service-related announcements

4. AI Processing and Third-Party LLM Services

Important: Our art assessment features are powered by third-party Large Language Model (LLM) providers. When you submit artwork for analysis:

• Your artwork images and prompts are transmitted to our AI service providers for processing
• These providers may include OpenAI, Anthropic, Google, or other LLM service providers
• We use enterprise API agreements that prohibit these providers from using your data to train their models
• Your data is processed securely with encryption in transit
• AI providers are contractually bound to protect your data and comply with applicable privacy laws

We do not use your uploaded artwork or personal information to train third-party AI models without your explicit consent.

5. Data Sharing and Disclosure

We may share your information with the following categories of third parties:

Service Providers:

• AI/LLM Service Providers: For artwork analysis and assessment
• Cloud Hosting Providers: For secure data storage and app infrastructure
• Analytics Services: To understand app usage and improve performance
• Payment Processors: If you purchase premium features (subscription management)
• Customer Support Tools: To provide technical assistance

Legal Requirements:

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Emergency situations involving potential harm

We do not sell your personal information to third parties.

6. Data Retention

We retain your data for the following periods:

• Account Data: Until you delete your account, plus 30 days for backup purposes
• Artwork Uploads: Until you manually delete them or close your account
• AI Assessments: Stored for 90 days, then anonymized or deleted
• Usage Analytics: Aggregated data retained for up to 24 months
• Support Communications: Retained for 2 years for quality assurance

You can request deletion of your data at any time by contacting us or deleting your account through the app settings.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Correct inaccurate or incomplete information
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Data Portability: Export your data in a machine-readable format
• Opt-Out: Opt-out of marketing communications and analytics tracking
• Restrict Processing: Limit how we use your information
• Object: Object to certain types of data processing
• Withdraw Consent: Withdraw consent for data processing at any time

AI-Specific Rights: You have the right to object to automated decision-making. Our AI assessments are provided for informational purposes only and do not make automated decisions that significantly affect you without human review options.

To exercise any of these rights, please contact us at privacy@aiduo.co

8. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS/SSL) and at rest (AES-256)
• Secure cloud infrastructure with SOC2 and ISO27001 certifications
• Access controls and multi-factor authentication for staff
• Regular security audits and vulnerability assessments
• Data anonymization before AI processing where possible
• Secure API connections with third-party services

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of data transmitted over the internet.

9. Children's Privacy

Our app is not intended for users under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be processed and stored in countries other than your own, including the United States and European Union, where our servers and AI service providers are located. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) for EU data transfers
• GDPR-compliant Data Processing Agreements with all processors
• Adequacy decisions and approved transfer mechanisms

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@aiduo.co

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

• Posting the updated policy in the app with a new "Last Updated" date
• Sending you an email notification (for material changes)
• Displaying an in-app notification

Your continued use of the app after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Data Processing Legal Basis (GDPR)

For users in the European Economic Area (EEA), we process your data based on the following legal grounds:

• Consent: For AI processing of your artwork and optional features
• Contract Performance: To provide the app services you've signed up for
• Legitimate Interest: For analytics, improvements, and security
• Legal Obligation: To comply with applicable laws and regulations